Gareth Parry
GBTotally wrong prescription, when they finally arrived Update! Glasses finally arrived. However, this was not good news as none of the 4 pairs I bought are the right prescription, despite the glasses being marked up as the right prescription. Not even close and are impossible to use. Another disappointed customer. Don't seem to deliver unless you check the tracking app, and in order to do that , you have to give them access to everything on your phone. Very dodgy. Do not use. I have written off the money I sent them, as the only way to contact them, again, requires they have access to everything.
customer tony t
GBWrong reader mag came and seller would do nothing I ordered the 5 pack of 4.25 readers including 1 sunglass pair. Unfortunately, the package came and the glasses were 1.25 totally unusable. Contacted seller and they would not correct their error. Next tried to return them at my expense and they were listed as nonreturnable not disclosed by them or amazon until after problem. Not a trustworthy company found out several buyers had same issue. Buyer beware.
Esther
GBI had an issue with one pair of glasses… I had an issue with one pair of glasses and straight away the company resolved the problem without any hesitation and a new pair arrived in no time. It’s very rare to have a company respond so quickly and I’m very grateful for that 👏I would recommend this company to anyone, in fact I have to a couple of friends.
Patricia Barnes
GBFantastic customer service, great value for money Fantastic customer service, responded quickly to each query about delivery. Received glasses today which are for my husband. Excellent quality and great value for money, we are very impressed. I am now ordering some for myself and husband is ordering more Well worth the wait
CYNTHIA MARTINEZ
GBThe glasses didn't fit I just had great customer service. I had 5 pairs of reading glasses I ordered and I contacted Eyekeeper because they did not fit my head and felt like they would fall off my nose. They were screwless. Eyekeeper recommended glasses with screws and I accepted the change. They shipped me another set free of charge. Several customer service reps were involved in the emails we engaged in, they were all nice and professional. The new pairs fit me just right and I am very happy. I will always buy my glasses from Eyekeeper.