Contactlens.com really does what is… Contactlens.com really does what is best for their customers. They called my doctor, helped me find my prescription and were very patient over the phone. Great service and competetive prices

Easy and Quick I was hesitant to order contact lens online in case they took a long time to come or I entered the information wrong. But I had no problems. I filled out the form, uploaded the prescription and received confirmation of the order and also that they had confirmed I entered the prescription correctly. They arrived sooner than excepted in a small cardboard box.

Words cannot begin to describe how much… Words cannot begin to describe how much I depend on contact lenses in my life. My glasses are the largest prescription you can imagine! I order my annual supply here every year and am always pleased with the price and speed of delivery

WORST SERVICE If I could give a zero I would. I realized immediately that I had selected + instead of - on my prescription and my chance found the phone number for the company I was told my a very rude customer service person I needed to email them and it would be taken care of. I did so and 2 weeks later I still received the wrong order. When I attempted to call there was no answer so I emailed again 48 hours later still no answer. So now I'm stuck with a pair of useless contacts I cant use :( Worst service ever!

Has gone downhill I liked buying from this company for a long time. Their website is easy to use and reorder from. But this time my experience was not good. I ordered lenses on 12/4 - the website didn't show that they were out of stock. I wrote a few days later to see what was happening because the order showed as still processing. On 12/8 they told me they didn't have them because they say they're discontinued - but they'd get them "any day" from another company. I asked if delivery could be expedited after all this time. It looks like they created a label on 12/19 - didn't give to the post office until 12/22 - and sent it *UPS Ground* at the height of XMas rush. So after keeping me on the hook that I'd get them any day after 12/8, I am now supposed to get them on 12/28 according to the tracking. I would of course have bought from another company had I realized they were: 1. out of stock; and then 2. not going to ship them ASAP. They did answer messages so I'm giving 2 stars for that - but lesson learned! I'm ordering now from a company I've used before that ships same day & has them in stock - I'm paying for overnight shipping because I've been waiting so long - and I bet they'll still be here ahead of the Contactlens.com lenses I ordered 4 weeks earlier...