WORST SERVICE If I could give a zero I would. I realized immediately that I had selected + instead of - on my prescription and my chance found the phone number for the company I was told my a very rude customer service person I needed to email them and it would be taken care of. I did so and 2 weeks later I still received the wrong order. When I attempted to call there was no answer so I emailed again 48 hours later still no answer. So now I'm stuck with a pair of useless contacts I cant use :( Worst service ever!

Four Stars Earned As Follows Four stars earned as follows: two for lowest price, zero for processing and shipping time, zero for quality control, and two for customer service. It took nine days to receive the order, and the lenses received did not match the prescription. But when the problem was brought to ContactLens’s attention, they corrected it promptly and courteously.

Easy and Quick I was hesitant to order contact lens online in case they took a long time to come or I entered the information wrong. But I had no problems. I filled out the form, uploaded the prescription and received confirmation of the order and also that they had confirmed I entered the prescription correctly. They arrived sooner than excepted in a small cardboard box.

Happy Customer! I've shopped at Contactlens.com for years but had an issue recently when I mistakenly ordered minus power contacts instead of the plus I wear. i didn't notice my mistake until they arrived. When i did i emailed and customer service responded within the hour! I repurchased the correct contacts, returned my incorrect order and was refunded in full within a week. Thank you Contactlens.com you make it all so easy!

I recently tried a contact lens mail… I recently tried a contact lens mail order service and was quite impressed. The ordering process was straightforward, and the lenses arrived promptly. They fit comfortably, and the vision clarity was excellent. Prices were competitive too. Overall, a convenient and cost-effective solution for my vision needs.