Thank you for the hard work This is the 2nd time I purchase a glass frame from Specs Collective. I placed my order on July 9 and got my glass frame delivered on Nov 9. The delay was not the fault of Specs Collective. Oliver has been responsive and helpful all along. According to my experience, they deliver the order fast and safe. Many thanks to Specs Collective and Oliver. Please support them more.

Great Customer Service I broke my glasses and needed a new pair. I found a pair of sunglasses and called to see if clear lenses could be used. We decided to correspond through email for the rest of the transaction. The customer service was great, they humored all of my ideas when comparing frames, and they turned around a rendering with the frames on me to preview extremely quickly. They also allowed me to split the cost with an HSA and upgrade my shipping to overnight. The lenses are spot on with my prescription and the AR coating that comes by default is nice. I would absolutely recommend working with them, just reach out to them and I imagine you'll receive a similar experience.

First time ordering from Specs… First time ordering from Specs Collective. Bought a hard to find pair of frames off the website. Got a promt response with info on when the order would ship. After getting a follow up email from Oliver, I decided to ask him if he had a lead on some hard to find replacement parts for some vintage Matsuda frames (that I didn't buy from them). Oliver went out of his way to find and source the parts I was looking for. Got everything I was looking for promptly with no issues. On this day of automation, it's refreshing to get personalized help from an actual human that is professional and enthusiastic about what they do. Thanks again Oliver. Very very appreciative of all the help and professional service!!!

Highly recommended! Everything was perfect! The specialist, Oliver, was very kind and patient emailing me back and forth regarding the availability of the mykita studio frame I wanted which was out of stock everywhere. He was able to place an order for me and I received it within the timeframe he suggested. Thanks a ton. I will definitely be back for another pair.

First-rate eye-wear purveyor Superlative service--Oliver will actually text you back at 10pm. He was able to order a discontinued Mykita frame for me that the Mykita store couldn't get! Item arrived, perfectly wrapped, by mail. Prompt, efficient, polite service. Many thanks-