Poor and unprofessional service. The service of Specs Collective is total rubbish. I ordered a frame and paid $63 for an express UPS shipment. However, I received the frames after 15 days! The shipment does not include a return label, and now I have to pay another $63 to return an item I cannot use.

Highly recommended! Everything was perfect! The specialist, Oliver, was very kind and patient emailing me back and forth regarding the availability of the mykita studio frame I wanted which was out of stock everywhere. He was able to place an order for me and I received it within the timeframe he suggested. Thanks a ton. I will definitely be back for another pair.

Responsive customer service Responsive to email, took a little longer than I anticipated but they told me they were waiting on a response from the designers. I ordered 1/19 and received 2/1. Shipped and packaged protectively and frames arrived in great shape ready for my optometrist to put in lenses. Very pleased!

Mykita eyeglass frame Ordered a Mykita eyeglass frame from Specs Collective. Oliver was very helpful and answered all of my questions. Frame arrived NIB straight from Germany just as promised 46 days after order placed due to being on backorder. Will definitely order from them again in the future!

Good choice, service and price. Had the color that the local shop couldn't get. Has a virtual try-on service. And price is good as well, with fast shipping and good communication.