Horizon IX hearing aids - life changing (for the better!) At a young 70 years, I was tired of constantly asking family and friends to repeat themselves, and I knew that my experience in nature walking and birding had degraded due to high frequency hearing loss. I had been considering hearing aids for a couple of years, tried some disappointing OTC ones, and just wasn't ready to pull the trigger. Then a few weeks ago, my wife and I met with some old friends. We see them every few months, and this time we went for a nature walk in the local arboretum. I noticed (barely) that my friend was wearing barely-noticeable in-the-ear aids and I asked him about them. He said he'd been wearing them for three years! And - that I should get some... I contacted Hear.com and was contacted back by Lori - who besides being incredibly helpful, was very friendly too. We got me set up and she sent a set of the latest Horizon IX aids to a local audiologist. Again, a very pleasant experience with a patient and very knowledgeable professional, and I was good to go. The breakin period with hearing aids is generally supposed to be sort of gradual, but I jumped right in - 10 hours the first day, and full days thereafter. My immediate reaction is that - Wow! I can hear all the high-frequency bird songs that I've been missing. I can hear my wife. I can even hear the annoying buzzes and hums from various computers, etc. that my wife constantly complains about! The aids are practically invisible (over the ear). They don't interfere at all with glasses or ball caps. They are easy to insert and remove and charge in their own little case. In short, these really are life-changing. I didn't even think my hearing loss was all that severe, but these really make living in the country far more delightful than before, with even the relaxing sound of the wind in the trees now being a part of my life again! Further, the techie in my is really enjoying the exploration of what these tiny devices are capable of. Music streaming from my Android phone - with my hearing correction dialed in? You bet. Full hands-free phone conversations via Bluetooth? Yep. Even controlling volume and special functions with my phone - to turn off the sound and play relaxing surf sounds is possible. My advice is - if you're sitting on the fence, just do it. With a free trial period there's nothing really to lose and you'll hopefully have an experience like mine.

Getting the Ipad online and then doing… Getting the Ipad online and then doing everything remotely was such a time saver. It went so smoothly too. I'm not very techy but they made the process simple and the hearing aids work great for me. They are a huge upgrade to my previous set. I love charging them at night and not having to deal with constantly changing batteries.

I love these devices I love these devices. I’m hearing things I haven’t heard in a long time, like my soft spoken grandkids. My online rep has been very helpful. This morning I told him I had trouble the last couple of days. It sounded like I was in a cave. He (JC) led me through changing my wax guards and it solved the problem. I was a little skeptical when I found out everything was done online (including the hearing exam) but everything went like clockwork. I am completely satisfied with the whole process.

Sorry for the former review.... I feel that I was harsh in the review I wrote before. I did not get the information I asked for but looked in my booklet and found what I wanted to know. The person I spoke to was very courteous but I was never contacted with the information I wanted. I have always had a wonderful relationship with hear.com and everyone has been helpful and wonderful to work with. So I want to give the 5 stars that I feel you deserve and I look forward to working with you in the future for any questions I have regarding my hearing aids which I love. Judi Mason

Simple and easy I've had aids since 2006. This was an easy experience, since I never left the house to get new aids. So far these are the best I've had. LOVE THEM!