Sorry for the former review.... I feel that I was harsh in the review I wrote before. I did not get the information I asked for but looked in my booklet and found what I wanted to know. The person I spoke to was very courteous but I was never contacted with the information I wanted. I have always had a wonderful relationship with hear.com and everyone has been helpful and wonderful to work with. So I want to give the 5 stars that I feel you deserve and I look forward to working with you in the future for any questions I have regarding my hearing aids which I love. Judi Mason

Returning aids 3 times in 13 months I have had these hearing aids for just over a year now and had to send back for repairs 3 times. The first two times Hear.com had them in their possession for a combined 8 weeks. I'm currently waiting to return them again, for who know how long, due to such a high volume of calls coming in, which make it hard for Hear.com to return a call. When you struggle to hear and the aids you purchased are out of commission for 3 of 13 months, while still making payments, is very disappointing.

Getting the Ipad online and then doing… Getting the Ipad online and then doing everything remotely was such a time saver. It went so smoothly too. I'm not very techy but they made the process simple and the hearing aids work great for me. They are a huge upgrade to my previous set. I love charging them at night and not having to deal with constantly changing batteries.

Simple and easy I've had aids since 2006. This was an easy experience, since I never left the house to get new aids. So far these are the best I've had. LOVE THEM!

Awesome experience with hear.com I had a great experience with hear.com. They were easy to work with, evaluated my needs over the phone and set up my appointment with a local provider who handles their hearing aids. The follow up emails and tips they shared once I received my hearing aids were perfect for me to learn and understnd how to maximize performance. My overall experience with my new hearing aids and with hear.com was outstanding!