Lee Ann
GBPrices were misleading Prices were misleading. Summary of total was different than actual cost AFTER credit card information was confirmed. Took 40 minutes on chat, over 3 hours waiting for call back. Apparently there is a 39.99 handling fee for each box of contacts. When asked why this wasn't on summary of order I was told it would take further investigation. After holding for over 40 minutes for an agent I was done. Canceled my order. No Cost savings and a big hassle. Would not use this company.
Maria Claudia
GBI placed the order on the 14th of April… I placed the order on the 14th of April it says 5 to 7 business days today is the 30th of April more that the 7 business days and still I do not have them. I have been use this company for years always on time and good service but today was not the case I am sorry as I do need them ASAP.
Martina
GBThank you for making the ordering… Thank you for making the ordering process so easy. I’m looking forward to my lenses and to seeing clearly. All the best for you and a great day!
Genesis
GBI had ordered contact lenses and I… I had ordered contact lenses and I urgently needed them, even paid extra for two day shipping. It’s been over a week and my order hasn’t processed because my prescription wasn’t approved however the site policy states that the order would be process after 8 hours if no response. It’s been over 8 business hours and my order hasn’t been processed.
Linda
GBAll added fees should be disclosed up… All added fees should be disclosed up front from the beginning of prices All information regarding the discontinuation of product & limitations should also be disclosed up front HONESTY IS THE BEST POLICY ‼️‼️