I have been waiting over 3 weeks for my… I have been waiting over 3 weeks for my glasses and still no feedback when they will be received, I paid the additional fee to have these fast tracked, but nothing. When asking when i will receive I just get there has been a problem with delivery. The customer support has not been giving me updates as to when I should receive. Also with NO telephone no. i can not speak to anybody about this. Some customer service!

Easy to use Easy to use, excellent results and sensible prices. I used your sister company first but found it almost impossible to pay by card. They put me onto you. Very pleased thank you.

Good Product, poor service The glasses themselves were fine when delivered. However, the delivery was later than the stated delivery time; my order disappeared from their website, so I was unable to check it, and when I contacted them about the delay, I recieved no reply. So good glasses, poor service.

Lacking in customer support/care The communication with this company was absolutely abysmal! Received my order eleven days after I was sent a text to say my order had been dispatched. Customer support/care was extremely unhelpful. Such a shame, because the glasses are what I ordered. Would have been 5 stars if it wasn’t for the customer care or lack of.

Waiting Can't give a review on glasses yet as I haven't received them. Ordered on 4th September, 15 days later still waiting. I'm mainly disappointed because when ordering the glasses it stated they would be ready in 6-9 days, I'd rather it said minimum 2 weeks then at least I would have known a timescale.