I purchased a 5 pack of "no screw"… I purchased a 5 pack of "no screw" glasses which became wobbly and wouldn't stay on my face. Contacted customer service and received a prompt reply and replacement glasses with a screw hinge. Very happy. Would highly recommend

Even though cheap, still not worth it. I loved the glasses when they arrived. Nice and chunky like I prefer. But that didn't last long. I've only been wearing them a couple of weeks , you can't tighten the screws because there aren't any. Which seemed like a good idea, but now the arms are floppy and they just slide off. Useless.

When ordering the Lens When ordering the Lens, the lens height of the lens was beyond the current available sizes. Mia from "Eyekeeper" was able to explain the required measurements of height, width, and bridge width of my spectacles. Unfortunately, as their product range was unsuitable, was happy to do a refund. With her assistance and the time resolved, I am grateful with the extra time taken.

Order never arrived even though they… Order never arrived even though they state that order has been delivered Unable to talk to anyone They give a link to an app called shop which next to useless Will strongly recommend not ordering from this company No after sales service

Great customer service Great customer service. Had a problem with broken hinge: Sent me not one, but TWO new pairs AND cases. GREAT Comms too! 🙌