JoChis
GBGreat customer service! Great customer service! I was sent the wrong glasses initially, and didn't think worth following up as I knew these had shipped from China, and frankly didnt think I would get a response. However, I mentioned this in a review and customer services contacted me and then shipped the correct glasses. Both sets of glasses are great quality (love the bendy hinges) and fun!
Kim
GBA PERFECT FIT My glasses fit perfectly due to the measurements given in the ad! Also, customer service was very helpful with my shipping questions.
LARSEN HÅKON
NOExcellent customer satisfaction focus Excellent customer satisfaction focus. Sometimes things don't go as planned, but the team at Eyekeeper proactively follows up. My shipment was delayed, and since I'm used to long delivery times when waiting for stuff produced outside of Europe, I didn't pay much attention. The team at Eyekeeper thought otherwise and sent me an e-mail to excuse the apparently lost package, asking me if I wanted a refund or a resend. I went for the latter. Turns out I get both shipments in the end... I offered to return the second set of sunglasses, but Eyekeeper offered me to keep them.
Krishna Murty
GBThe focal length was correct The focal length was correct. The frames fit very well. I am using them regularly and I like the glasses.
Reece Williams
GBGreat customer service Great customer service. Had a problem with broken hinge: Sent me not one, but TWO new pairs AND cases. GREAT Comms too! 🙌