Debbie Parkin
GBI purchased a 5 pack of "no screw"… I purchased a 5 pack of "no screw" glasses which became wobbly and wouldn't stay on my face. Contacted customer service and received a prompt reply and replacement glasses with a screw hinge. Very happy. Would highly recommend
kellie
GBEven though cheap, still not worth it. I loved the glasses when they arrived. Nice and chunky like I prefer. But that didn't last long. I've only been wearing them a couple of weeks , you can't tighten the screws because there aren't any. Which seemed like a good idea, but now the arms are floppy and they just slide off. Useless.
LARSEN HÅKON
NOExcellent customer satisfaction focus Excellent customer satisfaction focus. Sometimes things don't go as planned, but the team at Eyekeeper proactively follows up. My shipment was delayed, and since I'm used to long delivery times when waiting for stuff produced outside of Europe, I didn't pay much attention. The team at Eyekeeper thought otherwise and sent me an e-mail to excuse the apparently lost package, asking me if I wanted a refund or a resend. I went for the latter. Turns out I get both shipments in the end... I offered to return the second set of sunglasses, but Eyekeeper offered me to keep them.
Greg
AUWhen ordering the Lens When ordering the Lens, the lens height of the lens was beyond the current available sizes. Mia from "Eyekeeper" was able to explain the required measurements of height, width, and bridge width of my spectacles. Unfortunately, as their product range was unsuitable, was happy to do a refund. With her assistance and the time resolved, I am grateful with the extra time taken.
Neil Brogan
GBScrewless over sized glasses The screwless over sized glasses I bought look good, but within 2 weeks part of both arms has broken meaning they don't sit properly anymore. Its a shame but they don't look that robust.