
Jude Hulme
NZGreat customer service When I contacted the team to let them know I didn’t receive my order, they revealed to me that it had in fact been sent to my previous address( my mistake entirely). However they very kindly offered to either refund or replace my original order much to my surprise as I had considered it “ lost”. Full marks for great customer service.

Krishna Murty
GBThe focal length was correct The focal length was correct. The frames fit very well. I am using them regularly and I like the glasses.

Claire
GBExcellent Customer Service Loved my glasses from Eyekeeper but after a few weeks they broke. However after contacting them and explaining the problem they arranged to send me a replacement pair!!! So happy with the service I received and the speed in which they dealt with the issue. Would highly recommend.

Anita
GBI can see clearly now! I ordered my glasses after seeing them advertised on Insta, ordered on 09 January they arrived 20 January. Unfortunately my husband took in the package and put it somewhere obscure. I've only just found them today (15 Feb). I emailed Eyekeeper yesterday to find out when they'd be delivered and wondering if I'd bought from a dud business. They replied very swiftly with a photo of my parcel outside my front door so I went in a search and found them! They are great! I'm wearing them now. They feel solid and yet flexible, the colours are bold and the lenses very clear and accurate. I'm so pleased with the purchase and the companies diligent customer service.

kellie
GBEven though cheap, still not worth it. I loved the glasses when they arrived. Nice and chunky like I prefer. But that didn't last long. I've only been wearing them a couple of weeks , you can't tighten the screws because there aren't any. Which seemed like a good idea, but now the arms are floppy and they just slide off. Useless.