I had another great experience ordering… I had another great experience ordering from this company. No complaints. Shipping was faster than I expected. The frames were nice. Thank you.

Tracking package is unnecessarily… Tracking package is unnecessarily difficult. You don't even send the tracking number, and then you ask me to link my Google account, etc.. On top of that, your service takes way too long to deliver the product.

Long time Customer, Love LensesRx! For the past 7-8 years I’ve depended on LensesRx to fill prescriptions for my ever changing eyes. Probably 10-15 pairs of glasses. Their work has been exceptional. The prices and progressive lens offerings coupled with fast turnaround times is just plain hard to beat. Plus they offer lens replacement service which I use a lot. Great company, great customer service.

I ordered and paid in full including… I ordered and paid in full including expedited shipping fee for an order I made, and sent in my frames and paper work to them via USPS priority mail. A few days later I got 2 Confirmation emails informing me that they received my frames and paper work, and that production on my glasses had begun. It clearly stated that ETA for completion was 1 to 5 Business days. On the 5th day when I hadn't heard from them, I contacted them via email & phone to check on the order progress. Later that day they they left a message on my phone telling me my order was still in the early stages of completion because foe the past few days their lab was closed to to religious observance. I was then told to check with them next week and they may be able to tell me more...Next week will put me way past the POSTED ETA completion time of 1-5 Business days, and I desperately need my glasses...*Note: I do not anywhere posted on their site a prevision for work stoppage on a valid order do to religious observance...

Lens replacement I had lenses replaced in frames that I bought on eBay. These frames were discontinued and I couldn't find them anywhere else. I managed to snag them for $35. Having Lensesrx put in my prescription lenses was so affordable and extremely convenient. They did a fantastic job. I've used Lensesrx before and their service is terrific. I got my new glasses back super fast and I couldn't be happier. Thank you.