Long time Customer, Love LensesRx! For the past 7-8 years I’ve depended on LensesRx to fill prescriptions for my ever changing eyes. Probably 10-15 pairs of glasses. Their work has been exceptional. The prices and progressive lens offerings coupled with fast turnaround times is just plain hard to beat. Plus they offer lens replacement service which I use a lot. Great company, great customer service.

Excellent customer service The first lenses were difficult for me to use for reading purposes. I called and spoke to a customer service person who gave me suggestions on a different type of lens. The second pair of lenses work great. The customer service folks were nice and helpful. I found it difficult to hear all but one of the folks I spoke with. The audio on the other calls were muffled making communication challenging so I switched to email correspondence.

I ordered and paid in full including… I ordered and paid in full including expedited shipping fee for an order I made, and sent in my frames and paper work to them via USPS priority mail. A few days later I got 2 Confirmation emails informing me that they received my frames and paper work, and that production on my glasses had begun. It clearly stated that ETA for completion was 1 to 5 Business days. On the 5th day when I hadn't heard from them, I contacted them via email & phone to check on the order progress. Later that day they they left a message on my phone telling me my order was still in the early stages of completion because foe the past few days their lab was closed to to religious observance. I was then told to check with them next week and they may be able to tell me more...Next week will put me way past the POSTED ETA completion time of 1-5 Business days, and I desperately need my glasses...*Note: I do not anywhere posted on their site a prevision for work stoppage on a valid order do to religious observance...

Greatest Lens Replacement company Wow, second time using this service, and what can I say? They did NOT disappoint. They were able to take my 20+ year old sunglasses frames and put in prescription lenses. PERFECT! My number one place for replacement sunglass lenses past and now future!

Absolutely outstanding service Absolutely outstanding service! Received 3 pairs of glasses in no time at all. Online ordering was a breeze. Communication was awesome. Can't say enough about LensesRx.com. The only nit-picky thing I wish they had were more complete measurements on all frames, with respect to the lens width and height. Some are incomplete.