Upon purchasing the hearing aids the… Upon purchasing the hearing aids the representative contacted me and informed me on what to expect. Each followup was on time and the process was seamless. The hearing specialist was prompt, knowledgeable and helpful with a sense of caring regarding my hearing experience with my new Phonak Audéo 9 hearing aids. This is my first hour with these hearing aids and they feel and sound very well. Maybe I will do a followup review in a couple of weeks. It feels like I will be raving about my Phonak Audèo L9 series.

Great experience It's early days, but so far I am thrilled with the price, professionalism and support I have received from Hearing Direct. I got the aids I wanted at a great price and anticipate that ongoing support will live up to expectations. They have experienced people to support you with actual industry/manufacturer experience in some cases. No one in my region sells the brand of HA I wanted, so I was looking at 8 hours round trip to go to a physical location. If you are comfortable with "tech," video calls, and educating yourself to a degree on features and functionality, I found the process to be relatively painless. Each person's situation is different, but I am very happy.

The Phonak Audeo L90's are life… The Phonak Audeo L90's are life changing. 10 years ago I spent 8 grand on junk and little support from the audiologist who sold them to me. These state of the art aids cost a fraction and the online support and fine tuning I received from Will is nothing less than awesome! Highly recommend.

Very efficient Very efficient and fast service and great price

Exceptional Experience Exceptional Experience - After purchasing the latest Signia 7ix hearing aids at competitive online price, I was received great service. Upon delivery one of the receivers was defective, a replacement was promptly provided. The remote fitting experience was in depth, thorough and patient. Direct Hearing far exceeded my expectations.