Ryan was extremely helpful and patient… Ryan was extremely helpful and patient with someone who has never worn a hearing aid.

Highly recommend Direct Hearing, LLC Although the particular hearing aids I purchased did not work out for me and I had to return them, I will definitely be contacting Direct Hearing for a different pair. Their service technician, Geza, was very helpful and understanding during my trial period. I highly recommend this company.

Phonak Hearing Aids So far, so good. Am reluctant to write a "final" review until I've experienced the hearing aids - and service - for one year. However, to date, all is going well.

Wow, exceeded all my expectations The whole experience from start to finish has been amazing and exceeded all my expectations. Not to mention I saved 3,000 compared to what I was quoted by my local hearing aid store. My fitting appointment with Will was outstanding and he was gracious and professional and I appreciated all his suggestions. I would highly recommend Direct Hearing

Upon purchasing the hearing aids the… Upon purchasing the hearing aids the representative contacted me and informed me on what to expect. Each followup was on time and the process was seamless. The hearing specialist was prompt, knowledgeable and helpful with a sense of caring regarding my hearing experience with my new Phonak Audéo 9 hearing aids. This is my first hour with these hearing aids and they feel and sound very well. Maybe I will do a followup review in a couple of weeks. It feels like I will be raving about my Phonak Audèo L9 series.