Very poor customer service Very poor customer service, had shoes less than a year, bottom of the sole broke loose and causes tripping, tried by email and telephone several times to get assistance with this and after 3-4 exchanges I became persona non grata, I bought shoe glue and glued it myself

Ordered over 6 weeks ago Ordered over 6 weeks ago, website says they ship within 48 hours. Credit card was charged immediately at ordering. Have sent numerous emails to them, no reply. Got someone on the phone over a week ago (Dawn) and cancelled the order. I asked Dawn to send me an email confirming the cancelled order, she said she would but she did not. Upon looking up the page on their website, my order is still showing as 'waiting to ship'. They flat out lie about when it will ship, don't answer emails, and don't provide any updates on shipping yet charge you right away. I am now disputing the charge on my credit card with my credit card company. I needed these shoes for a job and now I've had to scramble to find them locally. It would have really helped if they just said there would be a delay in shipping before they charged my card.

ZERO Stars ZERO Stars. Return was received 4/15 still no credit. Will NEVER purchase anything from them.

No shoes and out $100 I ordered very expensive shoes from this company for nursing school. A MONTH after the order my shoes were still not processed or shipped. I'm starting school soon and I still have not received my $100 sneakers. I e-mailed the company and nobody got back to me, I also called several times and was listening to hold music for 30 min after which time it sounded like someone picked up without saying anything and then hung up. You can't even cancel an order on the site without talking to somebody. Now I have no shoes for school and I'm pretty sure I just lost $100 too. I'm wondering if this is even a real company or a scam site that doesn't really have any employees.

The only hiking shoe I've been able to… The only hiking shoe I've been able to find that fits. I need a really wide shoe and Apex makes them. I ordered the wrong size the first time and they accept free returns (they pay for the shipping). I ordered a 1/2 size larger and love them. Search for coupon codes online first - I saved 15%. They also have free shipping.