Kia G.
GBCustomer Service & Clothing are terrible I will never shop with Alloy again. Their clothes are already overly priced and completely ill-fitted....but to make matters worse, Customer Service never answers emails. I'll take my business elsewhere.
Camilla
GBBring back the selection and dump this new revamp.. it’s horrible. Just wanted to say that the Hirsch Acquisition LLC that bought Alloy has completely destroyed the brand. The original store had a huge selection and was reasonably priced. The store catered to young adults and teenagers and now if you can find a shirt that’s appealing is a miracle. So from 2005 until 2013 really awesome store. If the company is interested in what it’s consumers has to say, revamp your merketing and apparel buying team or you will soon be out of business. There’s nothing appealing or interesting about your online business.
Joy Samuels
GBNo customer service July 5th i processed and order for which my credit card was charged $174. I've trying for 4 days to get someone on the phone because I was never sent a order number confirmation so I could track my order. What I've Geena getting is please hold for a rep. A long drawn out recording for at least 5 minutes and then the phone disconnects... So disappointed have had issues with deliveries previously, with them not sending products until they reauthorize but never where this... would rate them a 0 if I could
Kim Sullivan
GBIf I could give 0 stars I would If I could give 0 stars I would. Their clothes are so cheap and their customer service is SO SO bad. No where on their site for through their Facebook page can you leave a review, but their OWN link which you find on a internet search has nothing but positive reviews. I’m sure their wrote by employees. PLEASE DO NOT BUY FROM THIS COMPANY.
Kayla Live'loveLaugh Williams
GBawful This site and company are ridiculous. They took money out of my account then refunded it and cancelled my order without telling me (5 times!). I spent days online and on the phone trying to reorder my clothes, dealing with both rude and disrespectful customer service. Then was told it was my fault for ordering online and not by phone. I was a long time customer and i seriously dont know if i will ever shop Alloy again!