I visited Myeyelab located in Orange… I visited Myeyelab located in Orange City. I was helped by 2 wonderful ladies, whom helped me choose my 2 beautiful glasses for a real good price with such an extensive variety of frames, which could be overwhelming.They were helpful to narrow my choices to the right one for my face features. I am grateful to them for helping me choose the right pair of glasses, that I love, thank you. Brunilda Milan

Horrible from the start 1 star is literally TOO MUCH!!! They are HORRIBLE 2 pair of glasses waited almost 3 weeks one pair came in with ONE TEMPLE and the lady couldn’t put the temple on said I would have to wait until Saturday for another worker that knew how to do it……3 more days (there were 3 workers there)oh and waiting another week for my second pair to come!! Grand Prairie on 161 NEVER AGAIN

The worst customer experience I ever encountered! You should be ashamed of being in the health care system. This place should not ever be in business. The most incompetent staff ever rude. The optometrist was good, however the supporting staff was incompetent and rude after I spent 1 and a half in this office the staff decided to take care of people walking in and asking questions rather than those with appointments. I will never recommend this place to anyone . I walked out without being properly attended and will never return. I will inform my insurance to drop eye lab in Gastonia NC East Franklin Blvd. They are terrible and don’t deserve to be in business. This happen Saturday May 20, 2023 from 1:30-3:45pm. My name is Yvette Rosario and if the franchise owner wants to contact me I’m more than happy to answer any questions regarding my experience there .

I somehow managed to leave home without… I somehow managed to leave home without packing my contacts for vacation. I contacted my eye doctor back home and they emailed me my prescription. While on the highway and knowing we were about to be passing through Bowling Green, KY, I reached out to Eye Lab. They helped me out with some trial contacts after verifying my current prescription! I will now be able to see during vacation!! Thank you so much!

To finish review...without Cecil s help I would still be glasses less. My Eye Lab still has a funky business plan...production shop..is not good for patients..but Cecil is the MAN. Video get examination. Call center communication..ridiculous service..You have to repeat yourself because of limited English speaking foreign..good balls..no knowledge.Glasses px is clown..like.fun house mirrors. Asked for a real optometrist..not a philippo doctor on tv 1000 s of miles away...gave me appt..They called dey of appointment and cancelled. 3 months have gone by ..no call. I reported this elderly scam company to Medicare .They took my 200.00 benefit and an extra 165.00 in cash .I now today had to drive 30 miles to Orange Park FL. .and lady tells me they now have no personal.. Optometrist in company . WHAT???.I am going to Pickett..store if I have to to save seniors from this obvious over seas owned scam company. Really video Dr.??? 904 4444541..call me with English speaking person.