Overpriced, Defective, Inferior Product I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The quality of the lamp doesn't merit the $129.99 cost. I couldn't return it and I wasn't given any partial refund for an inferior product. I left an honest review on their website that wasn't posted. The website only features 5 star reviews.

I’m really surprised by good reviews… I’m really surprised by good reviews about customer service! İf you have a return or a normal problem that can actually be solved by automatic support emails, go for it.But if not, you are all alone after your purchase. I’ve read good reviews about this product and instead of ordering any other brand from uk, l wanted to go for this and ordered to my friend who was gonna be in us for for 10 days. I’ve contacted the company to explain this but still the order arrived so late( don’t understand how) my friend returned and l ended up paying that much money and not recieving my order. I’ve been writing the customer support to get a refund but they don’t even bother reading customer mails, they keep on sending me automatic support emails saying that ‘’ pack the item in its original packing and send it back’ .For god sake, how can l even send a product that l haven’t even recieved!!! Can you at least read the customer emails than send a meaningful reply🙈Worst decision ever ordering from them. İts not about me having a personal issue, its the quality of the service you will get. There are many other good brands for sad lamps ,buy from them at least you’ll have a better support there is a problem!!

Great All Around Experience! Great company, product, and service. My order arrived on time and the packaging/instructions made the set-up easy and quick. I can definetly tell the benefits of using the Happy Light. It really helps on those cloudy mornings and days. My focus has also noticeably improved as well. I could not be more happy with my customer experience and product! I can't wait to see what Verilux offers in the future!

I purchased my Verilux Smart Light to use as a desk lamp at work. I purchased my Verilux Smart Light for my desk at work. Management keeps the fluorescent lights overhead down very low due to colleagues on my team who suffer from migraine headaches. I purchased a different desk light initially and it broke almost immediately. I have since purchqased my Verilux light and am able to see well enough to get my work done and the light appears to be quite study.

Happy Light Happy Customer I received an email after ordering saying my item was out of stock but they would upgrade me if that was ok. Wow! The correspondence felt personal - much appreciated. And, I ended up ordering the item again for another gift because she was so nice. There really are real humans still left in the world.