Great All Around Experience! Great company, product, and service. My order arrived on time and the packaging/instructions made the set-up easy and quick. I can definetly tell the benefits of using the Happy Light. It really helps on those cloudy mornings and days. My focus has also noticeably improved as well. I could not be more happy with my customer experience and product! I can't wait to see what Verilux offers in the future!

Superb level of customer service! I ordered light therapy equipment as a gift for somebody. When Verilux determined they were out of that model, they offered to send this person a more expensive model. I accepted this offer but was worried that because of the delay involved in this email exchange the gift may not arrive in time for Xmas. Verilux then unsolicitedly sent it by express mail. i am very impressed by this level of service! (The item is not for my use and it takes some time to obtain therapeutic effect, so i can't comment on its effectiveness.)

Happy Light Happy Customer I received an email after ordering saying my item was out of stock but they would upgrade me if that was ok. Wow! The correspondence felt personal - much appreciated. And, I ended up ordering the item again for another gift because she was so nice. There really are real humans still left in the world.

Overpriced, Defective, Inferior Product I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The quality of the lamp doesn't merit the $129.99 cost. I couldn't return it and I wasn't given any partial refund for an inferior product. I left an honest review on their website that wasn't posted. The website only features 5 star reviews.

Caution........how is your product being shipped? Upon receiving my purchase, I was hopeful nothing was damaged. The packaging was very “brow-beaten”. Luckily everything was safe. It’s disappointing my purchase didn’t mean that much to the carrier.