Amelia Latham
GBBrittany K Brittany K. Really came through for me today. I accidentally forgot to postpone my subscription and the order had just barley been processed but it over drafted my account (I am incredibly broke right now) and it was heading to my old address (basically I am a mess) and Brittany was able to cancel it and now my refund should be coming in a few days THANK GOD! Honestly curology has incredible customer service, been a user since 2020. Thank you Brittany!!!
Mike
GBScam you on deliberately inflexible subscription Their product works, but they try to scam you on subscription. You can't set your own schedule for shipments, they don't allow you to choose your own purchase date, don't notify before they ship. The only way to work with them is to cancel your subscription after each shipment. This is deliberate, I've asked them multiple times to enable this. *sshole business practices.
Jay Fisher
GBShipment on hold Customer service responded quickly but I didn’t get a notification that my prescription needed to be updated or that my shipment was put on hold other than in the app which I barely ever log into or check. Email notifications would be more efficient.
Jaycee Oliver
GBExcellent Customer Service The team at Curology was very helpful with a recent concern. They were quick to respond, solved my problem right away, and were very informative. Thank you so much!!
Dawn Conyers
GBGood product formulation Good product formulation, works, easy to set up. I've been using it since 2022. When I need to delay shipment because I still have plenty of product they've been cooperative. I would prefer that I could set my own delivery schedule for every 4 months but I have to delay it manually each time/remember to do that.