EXCELLENT EXPERIENCE! Excellent experience! The website is extremely easy to navigate. Minutes after ordering my VibraCool Neckbrace, I received an email confirmation. Within days, my product arrived and it has been a big help to both my husband and myself who both suffer from neck pain.

The product ordered on 5/29 still has… The product ordered on 5/29 still has not been received as of 6/11 the promise is 3-5 business days it is now 9 business days & my wife has neck problems & we were counting on the appropriate delivery time. I have called for 3 days, and inquired of customer service as of the status of our order 4000001242 and no one has responded with an update on our order. I of course am very dissatisfied. would someone please respond we really need this brace.

Great place to find durable medical… Great place to find medical bracing options. They have fast and reliable shipping. They also carry the bits and pieces of your braces that wear out. Like foam parts of neck braces.

I used my PROPEL ROM OTS ATC last… I used my PROPEL ROM OTS ATC last weekend skiing in Montana. It kept my knee stable in some crusty snow. I will have my ACL repaired next month and will use this brace during recovery PT and when it feels stable enough to start cut sports.

The brace was exactly what I ordered… The brace was exactly what I ordered and expected. No delay in shipping and delivered according to the shipper. I would order from Brace it Better again without hesitation.