I ordered a shoulder sling and received… I ordered a shoulder sling and received a cervical neck brace. I have been credited for the sling that I did not receive and the postage. In addition I was able to return the cervical neck brace at no cost. Thank you Carlos for your wonderful customer service. Geraldine Smith

The product ordered on 5/29 still has… The product ordered on 5/29 still has not been received as of 6/11 the promise is 3-5 business days it is now 9 business days & my wife has neck problems & we were counting on the appropriate delivery time. I have called for 3 days, and inquired of customer service as of the status of our order 4000001242 and no one has responded with an update on our order. I of course am very dissatisfied. would someone please respond we really need this brace.

No problems what so ever No problems what so ever, in fact I was surprise and very happy with the delivery time and the product is just what we needed. In the future I will begin my shopping on line with this company first.

Brace It Better surprised me by the… Brace It Better surprised me by the quickness on how fast they processed and delivered my Norco Mini Massager. Thank you!!!!

My order came pretty quick My order came pretty quick. The brace wasn't the right fit. Wearing it actually caused me to be in more pain. Apparently the return policy includes a 15% restocking fee and I also had to pay to have them shipped back. Which I don't think is fair cause how was I supposed to know that it wasn't going to fit me. My order was just under $100. I lost just about $30 and I still don't have the brace that I need.