Very helpful remote adaptation of the… Very helpful remote adaptation of the ResMed Sensor 10 by Korinne, the customer service tech. Much easier breathing at night with these changes.

Great Customer Service… The customer service agent was very responsive and helpful walking me through each step needed to resolve my problem which was related to what part of my cart could be shipped to NC and which could not. Would give her a 5 star rating

Horrible return policy When I searched for my battery by model and manufacturer this website returned a link. My fault for not double-checking, but the product they returned on my search was for a different model. When the $100 charger was delivered I opened the plastic bag to find it does not fit. They will not accept a return because the plastic bag was torn. Very poor service. Do not buy without triple-checking what they claim to be the product you need. I expect an organization that is selling a very narrow product line to be experts and give expert service.

CPAP Upgrade I called CPAP.COM as the life of my machine indicated that it had been passed. I was fortunate enough to be connected with Korinne who not only understood what I requested but was able to recommend a solution that exactly met what I had described. In addition, she recommended an accessory that I did not know about but would really assist in the set-up that I would be using. She made the call productive and I am very happy with what I purchased.

Excellent knowledgeable Customer Service I just called about a product that wasn't working as expected. I was dreading the call because I dislike returning products. And I wasn't sure of the exchange and refund policy. I spoke with this wonderful lady - Charlesie - I hope I spelled her name currently. She was incredibly patient and well versed in all the products that I had questions about. She made me feel confident that she knew what she was talking about. When I call again to reorder, I'm going to ask for Charlesie and you should as well. And just to confirm, cpap.com has a awesome return policy Matt say check this company out.