I liked the fact that when I called frustrated with instructions I… I liked the fact that when I called I was listened to by customer service and the problem was resolved promptly. However, I am not happy with directions for how to use the Tranquil Eye mask.The directions say to heat the pucks for 90 seconds and yet heating them to only 75 seconds inflated the green pebbles where I needed to keep pushing the mesh bag where they were contained down. It also says nothing about watching to make sure the pucks stay submerged, which can actually cook the puck if it floats to the top. Anyway, a rather frustrating start.

Always received products on time Always received products on time. Never had any issues. Very efficient company. So blessed to have found such an amazing company. Thank you much appreciated.

Dryeyerescue employees do care about your order I had to make an address change after I placed my order. I called and left a message with your call center. Your representative returned my call within 2 hours and made it possible to get my order delivered to the desired address.

Dry Eye does help with dry eye Dry Eye does help with dry eye. It doesn't work immediately but keep using it and you will notice a big difference. Was out of it for a while and my eyes started to water again. After getting some more, it went away. Now I have been getting it automatically. This was originally recommended by my eye doctor. Yes, I am a real user.

Oasis Tears Plus has been very helpful… Oasis Tears Plus has been very helpful in relieving my dry eye. The vials work better than the dropper, which is difficult to use. Easy ordering. Prompt delivery.