Always received products on time Always received products on time. Never had any issues. Very efficient company. So blessed to have found such an amazing company. Thank you much appreciated.

NOTICE-They do not refund purchases NOTICE-They do not refund purchases. They only provide you with a store credit. I called in to place my order and talked to a rep. They never told me upfront. I will never shop at dryeyerescue.

I liked the fact that when I called frustrated with instructions I… I liked the fact that when I called I was listened to by customer service and the problem was resolved promptly. However, I am not happy with directions for how to use the Tranquil Eye mask.The directions say to heat the pucks for 90 seconds and yet heating them to only 75 seconds inflated the green pebbles where I needed to keep pushing the mesh bag where they were contained down. It also says nothing about watching to make sure the pucks stay submerged, which can actually cook the puck if it floats to the top. Anyway, a rather frustrating start.

Terrific Shipping The timing of the shipment is terrific, and I don’t miss out! My eyes are very comfortable after the cleansing and they don’t get as tired and scratchy as they did before I started using DryEye rescue.

when I was not able to work the… when I was not able to work the website, as I did not see how to actually complete my selection, as the step to close the desire to purchase...I called your number and I spoke to a representative and she helped.