Philip Romano
GBVery helpful even though I’m stupid… I made a stupid mistake and they were very quick to fix it even though it was my fault, My customer service rep Nyah Was super helpful and friendly Will definitely do business with them again Thank you
Eleanor Marshall
GBKarielle followed up to help me get a… Karielle followed up to help me get a discount which helped me have a great experience
Emmeline Orellana
GBHelpful Nyah made my process very easy. She was helpful getting my documents verified to receive my order.
PAUL
GBLens Direct had my previous order on… Lens Direct had my previous order on file. I tried to order online but that didn't work due to technical issues. I the tried Customer Service. Kissel was a delight. Not only did she have my last order but assisted me in every way possible to order what I wanted. Kissel is a true professional and is a credit to LD. She is knowledgeable and pleasant. I am one happy customer. It's true that Kissel is Customer Happiness!
Harold L Crow
GBI was concerned that I have not heard… I was concerned that I have not heard from LensDirect after shipping in my glasses for new lenses. However, I was lucky to have Nyah answer the phone as she has worked diligently to resolve the matter. I give her top score in every format. Thank you.