PAUL
GBLens Direct had my previous order on… Lens Direct had my previous order on file. I tried to order online but that didn't work due to technical issues. I the tried Customer Service. Kissel was a delight. Not only did she have my last order but assisted me in every way possible to order what I wanted. Kissel is a true professional and is a credit to LD. She is knowledgeable and pleasant. I am one happy customer. It's true that Kissel is Customer Happiness!
Juan
GBAbove and beyond The whole experience with this company was excellent since the beginning. I needed to correct my pupillary distance and KEISHA took care of that in the most efficient way. I was expecting my old frame back the way I sent them (packed in a box with bubble wrap) and received them carefully packed in a case with a pouch to protect them even after using them at home. Also, it's worth mentioning that I got all that for way less money than going to an optic nearby. LensDirect is EXCELLENT!
Richard Grossweiler
GBGreat customer service Great customer service . When I wasn't able to reorder on line I called and Karielle was able to help me out. Super friendly and got my order taken care of. Thanks
Wyatt Holt Brown
GBTOP-NOTCH Top-notch experience for ordering contact lenses online and their customer support has been snappy and professional everytime I've needed them. Had a small issue this morning and Karielle took care of everything without missing a beat. Would highly recommend!
Philip Romano
GBVery helpful even though I’m stupid… I made a stupid mistake and they were very quick to fix it even though it was my fault, My customer service rep Nyah Was super helpful and friendly Will definitely do business with them again Thank you