Mitch
GBCustomer support was great from the… Customer support was great from the first phone call to delivery and set up of our chair. The chair was everything as advertised. Great follow up from the company making sure everything was good. Would definitely recommend this company if you’re in the market for a massage chair.
PETER
GBKyota 680 Massage Chair The show room has multiple chairs to demo and I was able to try a few prior to deciding. The delivery company rescheduled once and then didn't know how to put the chair together, but the Chair Store sent someone out a couple days later to assemble the chair properly though. The Chair works great and we are very happy with it so far.
BM
GBMake the call first After hours of research on my own via Costco chair try and countless google search of products/reviews, I finally called the chair store. I spoke with Rick and after a zero pressure conversation he recommended a similar chair I was looking at but cheaper in price. He was very knowledgeable and friendly. I recommended a call to Rick first to save yourself hours of time.
Joanie G
GBBest caring customer service I spoke to a rep the day after I ordered my massage chair. It was great to speak to such a positive human being. I wish I had asked him for his name. I spoke to him around noon, on Wednesday, April 3, 2024. Maybe Bernard? As I received an email from him. If it is him, he is such an awesome rep for the company. He answered all of my concerns with enthusiasm and put me at ease, regarding my online purchase the night before. I can’t wait for my massage chair to get here!
Kevin Kephart
GBBernie the salesperson was very helpful… Bernie the salesperson was very helpful in the over the phone sale and description of the chair. It is working well and has exceeded our imagined value. The white glove delivery was not a good experience though. They scratched the chair badly while getting it into the house and they fumbled with the assembly actually mixing up components from another chair and then having to disassemble and reassemble with the correct parts.