Joanie G
GBBest caring customer service I spoke to a rep the day after I ordered my massage chair. It was great to speak to such a positive human being. I wish I had asked him for his name. I spoke to him around noon, on Wednesday, April 3, 2024. Maybe Bernard? As I received an email from him. If it is him, he is such an awesome rep for the company. He answered all of my concerns with enthusiasm and put me at ease, regarding my online purchase the night before. I can’t wait for my massage chair to get here!
Kevin Kephart
GBBernie the salesperson was very helpful… Bernie the salesperson was very helpful in the over the phone sale and description of the chair. It is working well and has exceeded our imagined value. The white glove delivery was not a good experience though. They scratched the chair badly while getting it into the house and they fumbled with the assembly actually mixing up components from another chair and then having to disassemble and reassemble with the correct parts.
Chea
GBI was able to text with a real person I was able to text with a person, not AI, and then give them a call. Tell them my price range and tell them the height and weight of people in the family so they can help me choose the right chair. Great customer serve and they also have military discount.
Nelson Arcoraci
GBStraight forward demo and explanation of features. Our sale rep Bernie helped us to understand the various chair features. He gave us ample time to demo and review the chairs we were interested in. It was an informative and enjoyable experience with no pressure to purchase.
Joe Ann reinhardt
GBGreat Shopping Experience Sales personnel and staff were very helpful in assuring me of delivery times, ease of set up and help if needed. Everything was as promised and I am very satisfied with my Infinity Evolution massage chair. Knowing the company is available should I have questions is important to me.