Tasin was great Tasin was great. Polite, patient, quick to diagnose and respond while our store was open and had customers waiting to use our lane.

Harry really solved our problem Harry really solved our problem, he was really professional and polite. We also appreciate his patience

I am giving 5 stars because Edgar with… I am giving 5 stars because Edgar with tech support has been great everytime I work with him. He really knows his stuff. When it comes to the software itself there are some bugs and issues that really fall on the development team. I was hoping to be able to speak with the development team directly to discuss these bugs and get some insight on what features are on the roadmap. There are some key things missing from this software that are standard on other platforms that I hope I can push to have added or at least give suggestions from a customer perspective. We are the ones using the software everyday so I feel like that only makes sense.

ITRetail POS great software for any markets needed. Our family owns and operates 4 Markets 3k square feet to 43k square feet. We run IT Retail POS in all of our markets. I have used ITRetail Professional and Market and have reaped the benefits of both systems depending on the size and operation of our location. I have also developed a great relationship with both their development team and support team whenever I have a problem or issue they are always helpful in resolving my issue. I would highly recommend ITRetail for anyone’s Grocery POS needs.

Above and beyond support Service Experience Edgar was very helpful and helped install new hardware. I believe he went above and beyond to help. I had called several times to the support team and they were not able to assist.