Harry
GBno continuity for long term care. Wish we were able to keep same caregiver. Retraining caregivers everytime we needed one was no fun. When we finally got a routine person and were happy they removed him and started sending whomever stating it was against company policy to send same person regularly? This is a trouble for long detailed daily routines.The service is supposed to free us up but ended up being more a hassle retraining over and over requiring us to be there all the time handholding. We finally advertised and hired a live in caregiver which has its drawbacks too yet has greatly freed up our lives. While most care givers sent were wonderful and I stared them high, others were not worth the time. If you need a hand great! Are willing to be there guiding them all day great! if you need repeat care forget it until they change their policy!
Jack
GBTHIS COMPANY IS AWFUL THIS COMPANY IS AWFUL, almost felt like a SCAM ON SENIORS. Earlier this summer, my right humerus was fractured in a fall. I got sold a bill of goods by this ironically named “Honor”home care. I fell for the pitch, and I received a contract for home visits. I endured three before terminating service. The first “caregiver “ read my magazines and ate her lunch, despite being asked to do things. Another couldn’t run the dishwasher, and the third didn’t seem to comprehend anything I asked of her. It is not these workers’ fault. You need to hire better, almost certainly pay better, and do some better training.
Diana Murray
GBTerrible company to work for. This company is completely inept at communicating with their employees. It's all via text, and if you're lucky enough to have a manager who gives a darn about you, or if you are a favorite of theirs to get any shifts, you might have it made. They dont keep their commitments to meet with you via phone, don't return your calls, etc. When I resigned, the HR manager didn't deactivate me or let the office I worked for know, Lo and behold, I was offered a shift 5 weeks after I resigned!! Terrible company to work for.
Elana
GBMy spouse developed Lewy Body Dementia… My spouse developed Lewy Body Dementia with a seizure disorder and we needed more help the last 3 months of her life – Honor Home Care was fantastic! The caregivers who came were experienced, competent and compassionate. We had a rotating group of three or four women, and each was terrific, even in the last week when the seizures were frequent and frightening. I liked that we could schedule as-needed, and that aides would come with us when we needed help with procedures in hospitals (cat scan, blood draw). I have recommended them to many friends looking for aides.
Debra
GBPlease update your records I am no longer using your services so why am I receiving a survey? Last care provider I used quit with no notice to get more hours. Several months later she called “ to see how things were going and if she could help out”. I told her that I was no longer using Honor. The model is too unstable for someone who has dementia. I have not been a client since June 2017, please update your records. Thanks!