no continuity for long term care. Wish we were able to keep same caregiver. Retraining caregivers everytime we needed one was no fun. When we finally got a routine person and were happy they removed him and started sending whomever stating it was against company policy to send same person regularly? This is a trouble for long detailed daily routines.The service is supposed to free us up but ended up being more a hassle retraining over and over requiring us to be there all the time handholding. We finally advertised and hired a live in caregiver which has its drawbacks too yet has greatly freed up our lives. While most care givers sent were wonderful and I stared them high, others were not worth the time. If you need a hand great! Are willing to be there guiding them all day great! if you need repeat care forget it until they change their policy!

The company kept changing caregivers at… The company kept changing caregivers at the last minute, so I'd open the door to find a stranger that I had to train to care for my husband. They would post something on the website -- but never alerted me in advance of the change. Was I supposed to check the website every five minutes???

My spouse developed Lewy Body Dementia… My spouse developed Lewy Body Dementia with a seizure disorder and we needed more help the last 3 months of her life – Honor Home Care was fantastic! The caregivers who came were experienced, competent and compassionate. We had a rotating group of three or four women, and each was terrific, even in the last week when the seizures were frequent and frightening. I liked that we could schedule as-needed, and that aides would come with us when we needed help with procedures in hospitals (cat scan, blood draw). I have recommended them to many friends looking for aides.

Poor coordination and scheduling Poor coordination and scheduling. Last-minute changes. Noshows and personnel who could not find our house. Never would use them again.

If I could give 0 stars I would If I could give 0 stars I would! My caregiving company was unfortunately merged to honor and I cannot emphasize how HORRIBLE this company does business and also treats their employees like garbage. First-the schedulers never got back to us caregivers. Our hours were cut drastically! My pay was never right. I always had to address many times when I was not being paid correctly! If you used sick time for valid reasons I would almost have to fight with the schedulers to use it to care for my family member ….Also good luck on raises. They don’t even offer reviews yearly. You have to ask for one then wait and wait and get a crappy raise. My HUGE issue was being fired for absolutely no reason! I had perfect attendance, my clients loved me as their caregiver, I also had tons of sick time I never used. I hope this company goes under for how awful they treat their employees and their clients. STAY FAR AWAY!!!!!!!