My spouse developed Lewy Body Dementia… My spouse developed Lewy Body Dementia with a seizure disorder and we needed more help the last 3 months of her life – Honor Home Care was fantastic! The caregivers who came were experienced, competent and compassionate. We had a rotating group of three or four women, and each was terrific, even in the last week when the seizures were frequent and frightening. I liked that we could schedule as-needed, and that aides would come with us when we needed help with procedures in hospitals (cat scan, blood draw). I have recommended them to many friends looking for aides.

When I first met with an Honor… When I first met with an Honor representative it seemed like a great service. What she described to me made me say “wow they really know what they are doing and are on it.” Boy was I wrong! The caregiver I got from Honor was amazing! I think I lucked out. She was experienced with Spinal Cord Injuty patients and my husband had just suffered an accident and had an SCI. Unfortunately she was only with us for about 4 months. That’s wheny nightmare began. Honor would send different caretakers everyday. Some would come from as far away as 50 Miles. We are in the San Fernando Valley! The caregivers would come an hour to 2 hours late! My husband is in a wheelchair & can not move on his own. He was left in bed while I left to work hoping someone would show up. The last straw was a caregiver that said she was Jewish & couldn’t touch my husband’s food! What? Who goes into this field if they can’t touch food that is NOT kosher! I’m my experience the Honor caregivers were horrible to my husband and myself!

I'd steer far away from this home care… I'd steer far away from this home care agency. They cared for my elderly aunt last year and the incidents that took place under their care were horrific. For example, one time they claimed to have a staffing issue and were not able to provide continuous care. The overnight shift caregiver purposely left the front door unlocked with a wheelchair bound elderly person alone in the house for 3 hours just so the next caregiver could get in. We're in the San Francisco Bay Area. With all the crimes that have taken place in the last few years, they thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked. Another incident involves another caregiver not helping my aunt up when she fell onto the floor. It's been a few months since we stopped using Honor but the entire family is still traumatized by what they did. We're now having to seek legal action against them.

If I could give 0 stars I would If I could give 0 stars I would! My caregiving company was unfortunately merged to honor and I cannot emphasize how HORRIBLE this company does business and also treats their employees like garbage. First-the schedulers never got back to us caregivers. Our hours were cut drastically! My pay was never right. I always had to address many times when I was not being paid correctly! If you used sick time for valid reasons I would almost have to fight with the schedulers to use it to care for my family member ….Also good luck on raises. They don’t even offer reviews yearly. You have to ask for one then wait and wait and get a crappy raise. My HUGE issue was being fired for absolutely no reason! I had perfect attendance, my clients loved me as their caregiver, I also had tons of sick time I never used. I hope this company goes under for how awful they treat their employees and their clients. STAY FAR AWAY!!!!!!!

no continuity for long term care. Wish we were able to keep same caregiver. Retraining caregivers everytime we needed one was no fun. When we finally got a routine person and were happy they removed him and started sending whomever stating it was against company policy to send same person regularly? This is a trouble for long detailed daily routines.The service is supposed to free us up but ended up being more a hassle retraining over and over requiring us to be there all the time handholding. We finally advertised and hired a live in caregiver which has its drawbacks too yet has greatly freed up our lives. While most care givers sent were wonderful and I stared them high, others were not worth the time. If you need a hand great! Are willing to be there guiding them all day great! if you need repeat care forget it until they change their policy!