Medical Guardian

1818 Market Street, Suite 1200, 19103, Philadelphia, PA, United States
image
3.70
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

15.00%

1

20.00%
About Medical Guardian

Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.

Tags
Contact Info

You need to Login first to submit your review.

image
ALFRED
GB

The Medical Guardian helps Reassure Living alone isn't fun. At times, it can be nerve-wracking, especially when there may be a medical ussue or a fall. Having my Medicak Guardian helps reassure me that help is close by at any hour without needing to phone anyone. Fall detection is an amazing addition.

image
Sandra Coleman
GB

Haven’t really had to use for help Haven’t really had to use for help. However, when I tested, it works fine.

image
Mike Baker
GB

I would give them less if possible I would give them less if possible. My mom fell several times and the unit didn't work. She was transported by ambulance for a concussion after one fall. One of the pendants batteries expanded so bad it split the pendant and they made me buy insurance to replace it. After another fall and new pendant not working I canceled and they still billed me over $700 and I have not got a refund. This is my experience with this company and I personally would not recommend doing business with them.

image
Cindy Morgan
GB

Very dependable My mom is 96 and she cannot hear. Usually someone is with her at all times but she hits the button when she goes to her room or the restroom. I respond quickly and the operators are so nice. If I am home for awhile they will contact me right away. Both mom and I feel protected

image
Scott B
GB

Horrible company! I bought this "service" back in November for my mother who had fallen a few times in the past. Wearing this device she fell an laid on the floor bleeding for 2 hours until I got home. So the device doesn't work I can understand that but when I called them to get the device replaced they tried to charge me for a faulty device. To make things worse when I tried to cancel they have you jump through hoops to cancel anything.. Fast forward 3 months from the time I tried to cancel.. I have had multiple phone calls to them and provided tracking that they have the device in their possession and now they are telling me it'll take 30 business days to get this cancelled.. Why? In the meantime I've been getting billed every month for a service I don't use and a device I don't even have! I've been through a couple different companies in the past for this type of service and this is by far the worst all around

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow