Happy Customer I recently got the Snug app. I have the free option where I choose one time to check in every day. I've been using it about a week or so and one time I intentionally did not check in to make sure my emergency contacts were notified. Exactly 10 minutes after my check in time that I did not check in, on purpose, Snug texted my emergency contacts. So far I am very happy with the free option of one time check-in via text messaging. Eventually I may go to the pay option where they will contact you via a dispatcher and if they don't hear from you they will leave a voicemail to your phone. If you do not call them back then the dispatcher will contact your emergency contacts twice. Either way I am pretty happy with the snug app and I'm going to stay with them for the foreseeable future. I live alone and I have a pet so having this feature gives me peace of mind. Please give them a try.

Must Have App If Living Alone I’ve been with these folks for well over a year and I have had NO COMPLAINTS..! Great app for anybody living alone and a must have if you have animals (especially dogs). I have had most reasonable response time from the creator/staff for specific questions for positive resolution...! The ‘extra’s’ offered are reasonably priced if you want human interaction with your family/friends. Load it, try it,...you’ll feel a most reassuring feeling of being SNUG,..every day thereafter..!

Great App I was referred to the Snug app during a serious domestic violence situation and it has truly made me AND my family feel a sense of security - if anything were to happen, someone would know. I can't thank Snug enough for helping me feel safe in a crazy situation. Thank you, Snug!

Does Snug work? For me, YES!! I have used Snug free app for many years. I use option to checkin once a day (a.m.). Two weeks I forgot to checkin by my preselected time if 9 a.m., Snug promptly texted a reminder to me followed up by texting my emergency contacts. I feel safer knowing that Snug will contact these people if I don't checkin and at last resort notify police/fire. Snug also provides option to cancel checkin for a period of time. For example, going on vacation or in hospital. I have recommended Snug to many of my friends. It works for me! Susan Perry

SNUG is a great service! I have used SNUG for several years and I love it! Living alone and not seeing people often (such as in the pandemic) I wanted to be sure that if something happened to me there would be a way to get help. SNUG does that, easily. Recently I was without my mobile phone and couldn't check in using the app. I sent an email and immediately received a response including a way to check in using a different phone or land line. It worked out just fine. Not only is the SNUG service excellent, but it's free, and the customer service is outstanding. I highly recommend it.