Peace of Mind My daughter suggested this website a few years ago. I've been checking in daily ever since (even on vacation with her so I don' get out of the habit!). It's given both of us tremendous peace of mind and several of my friends are now using it.

Great App - Very Poor Customer Service The app works perfectly and the dispatch service is super vigilant. But if you call customer service you must leave a message and they don't return your calls. If you send an email, it will likewise be ignored! It's incredible that a company would produce such a great product and then ruin their reputation with dismal customer service.

Great Idea To be a little macabre, I've been thinking about what if I pass away here at home, and no one calls or looks in on me for days (sometimes they don't). Icky. I've just signed up and I think it will give some peace of mind.

Great App I was referred to the Snug app during a serious domestic violence situation and it has truly made me AND my family feel a sense of security - if anything were to happen, someone would know. I can't thank Snug enough for helping me feel safe in a crazy situation. Thank you, Snug!

Anyone else find it weird that Snug App… Anyone else find it weird that Snug App had a handful of positive reviews in 2019, then one or two in 2020 through 2023, and suddenly beginning at the end of 2023 (Nov/Dec) and beginning of 2024 they have like 25 five star reviews? Someone trying to make their app look better than it is perhaps?? I signed up for Snug this weekend (free account), and my “emergency contacts” I put in have yet to receive the notification they were supposed to receive that they have been added (3 days later). I have not yet received a single text from Snug, or any confirmation that I am set up with them, though I have been checking in every day since I signed up three days ago. Tomorrow I will “skip” my check-in to find out: Do they actually text you to remind you? Do they actually contact your emergency contacts? Right now I am fairly dubious, based on the reviews I read and their (lack of) action so far.