Scott Simpson
GBIt took forever to get the rep to… It took forever to get the rep to understand that the watch would turn off while still having a charge. This is not a difficult concept and easily conveys the problem. The watch charges but randomly turns off while still having a charge. They also refused to extend the trial period even though I have been trying to get this resolved for over 2 weeks. I have email confirmation of the delays that Bay Alarm Medical used.
Laurie
GBPeace of Mind! Peace of mind for us and easy to use for our elderly mom. She had to use her life alert a couple times and each time she received fast, prompt, loving service from both the life alert operator and the paramedics.
Cara
GBExcellent Staff The customer service, sales and technical support staff are excellent. Everyone explains things clearly and they took time with me during each of my encounters. Great work!!
M. Powell
GBA Consistently Positive Experience From day one, we've been nothing but impressed at how professional and responsive Bay Alarm Medical has been. Even when the alarm has been inadvertently triggered, the dispatch team has been most understanding, responsive, and helpful. So grateful to know that mom is safe and secure with Bay Alarm there to help should anything arise.
Heather Davis
GBGreat Customer Service New customer and cheaper watch didn't work as went off today and didn't even know. Helped find better alternative and gave me discount price for SOS watch since would been best choice from beginning anyway. Great company overall!