Russel Shoemaker
GBI am extremely impressed with Patient… I am extremely impressed with Patient Care Medical's customer service. I received excellent assistance from Nick. He helped me with getting my doctor's prescription, keeping me informed, making sure my supplies were sent to me and on time. I had some difficulties and Nick went above and beyond my expectations. Thank you.
Hannelore Westphal
GBChase Jennings / Catheters Dear Patient Care Medical ~ The reason that PC Medical has my Catheter business is because I received such XLNT and perfect all-around Customer Service without delay from your Consultant Chase Jennings !! I live in a Retirement Community with 2500 Retirees and will advertise CURE Medical and Chase Jennings to our Pharmacy and our Medical Center and all my friends here in need of your great Services !! It is a pleasure to work with Patient Care Medical and especially your Consultant Chase Jennings !! Thank You + God Bless !! Hannelore Westphal ShellPoint.org
Hang Nguyen
GBExcellent Customer Service Lara Stewart provided excellent customer service throughout all the calls I had with her. She's attentive, professional, caring and listened to my concerns and needs. Her follow through is exceptional. Thanks Lara for all your help!
Steven Parsons
GBI am relatively new to Patient Care… I am relatively new to Patient Care Medical. I found them doing a google search for a specific item I require (thanks google!). I used the "contact us" form, on the website, and received a call from Lara within 10 minutes, THAT is customer service. Lara listened to my specific needs, is a subject matter expert, explained options, took down information, and MADE IT HAPPEN. THAT is also great customer service and she has stayed in contact by following up and making sure I have the required medical supplies I need. So would I recommend Patient Care Medical? YES, that is a no brainer and hey, you may get lucky and get to talk to Lara, however I am sure the other representatives are awesome as well.
David
GBCynthia is a most caring professional Cynthia is a most caring professional. Always attentive to my the patient's needs. She strives to deliver confidence that all will be taken care. Everything she promises, happens. I have never been out of catheters. She sends me extra supplies before I run out. Makes sure I have enough. Her calm reassurance instills confidence that this company puts the needs of the patient first.