The doctors at Patient Care Medical… The doctors at Patient Care Medical have been totally capable in every situation and problem for me and for my husband. They are quick to name and refer to other professionals who may be needed. I found the staff to be courteous and helpful at all times.

A Blessing I've had the best experience with the help i received from this company. I normally don't fill out survey's or rating forms. However, The consultant that helped me. Mrs. Stacy W. was most helpful and a professional when It came to the types of catheters I needed. Before my information could be verified, She was able to set me up with Emergency Catheters before my order was placed. She also helped me with same day delivery because she knew the urgent situation I was in. A True Blessing. Thank You so so much Stacy.

When I returned from my urologist's… When I returned from my urologist's office after reviewing results and outcome of my recent surgery there was already a message on our answering machine from Ms. Washington at Patient Care Medical. She visited me the same day with samples and all the answers to my concerns and questions were answered. I am so happy my urologist referred me to Ms. Washington and this company. The catheters (and the one I am choosing) are easy to use, top quality, and safe. The best part of the experience is that Ms. Washington is a caring professional representative. I look forward to a long relationship with this company knowing I am in good hands with a great company, and more importantly a great representative.

Great customer service! Thankfully I was rescued by Lara at Patient Care Medical from another supplier who did not have my best interests at heart. I am a Medicare patient, was having trouble with infections and was caught short on supplies. Lara couldn't have been more helpful. She really went to bat for me in obtaining samples and setting me up with a much better infection-preventing product. She's knowledgable, responsive and her communication with my doctor's office was great. I am very happy to have made the switch to Patient Care Medical.

Overall rating excellent but do have a… Overall rating excellent but do have a suggestion: In the past have received shipments without any shipping invoice inside boxes....have been informed shipments are in route and then items lost in transit.....would be good if customers always receive shipping invoices and tracking numbers.