John Baggio
GBGood product terrible distributor My experience with the Men's Liberty product was very good. However, the distributer, Byrum, constantly messed up the delivery orders and billing. I either got my order late, or the contents were incorrect. I dealt with two other catheter related suppliers, Hollister and Allegro, with no problems. My last order, prior to surgery on 6/23 was placed on 6/17. I ordered 10 as my surgery was imminent and that amount would assure that I hade enough even if the surgery was delayed a couple of days. And despite several requests to expedite earlier the ordered was delayed until I received a full amount of 30 Men's Liberty products. A also have in invoice for an old order that was already paid. Terrible!
Esteban Silvera
GBNo instruction manual enclosed. My order was delivered in a box full of many individual parts in cellophane packaging. There was no instruction manual or any indication of where to begin assembling and installing the Men's Liberty puzzle. we This was very disconcerting and disappointing. I dumped everything back into the large box and stored it in a closet and forgot about the money I threw away by purchasing this product.
Clarence
GBI have a serious problem and the small bag is insufficient I have a serious problem and the small bag is insufficient to handle the flow. On several occasions recently, while sitting, the bag got too full and released from the pressure before I could get to the bathroom to empty the bag. I suggest there be one or more bag sizes available or one unit designed to be used with an upgraded leg bag.
jamjake
GBPoor performance I have several difficulties with the product. I shower in the evening and attach the Liberty with an extra revolution of 1 1/2" tape. I have a problem with retraction and over half the time the unit comes off during the night,wetting the bed and me, even with the extra Next tape wrap. Only rarely does the unit stay attached for the promised 24 hours. I also regret losing the venting valve at the top, which often allowed me to drain the liquid from the tip of the unit before it would back up. It was easier when the faceplate was attached to the tube in the previous model. Also, the non-stinging BioPlus+ wipe really stings a lot.
Donald Groce
GBvalve design needs more work I have used the external catheter for about a year combined with a calf catheter bag. Recently have had to go back to diaper because of design deficiency in the vacuum break valve. It does not provide enough air flow to allow the urine to pass freely down the tube. This results in a suction effect on the tip of the penis leaving it engorged at the end of the day. It also leaves the penis tip constantly exposed to urine. These combined effects produce what I can only describe as diaper rash on the penis around the opening. I don't recall the previous valve design giving this much of a problem. My usage of the device has been greatly diminished as a result.