ROBERT HINES
GBI RECEIVED MY 1ST ORDER A YEAR AGO qss qss I RECEIVED MY 1ST ORDER A YEAR AGO. I EXPERIENCED AN EMBARRASING EXPERIENCE WITH IT AT A BIBLE STUDY.I STILL HAVETHE ENTIRE box of materials. Since then I have been notified of 2 additional deliverance which I have never received.. Part of my problem other than MEDICARE BEING CHARGED FOR SUPPLIES I DID NOT RECEIVE IS THAT THE PERSON ASSISTING ME IN EDUCATING ME IN HOW TO USE THE PRODUCT WAS NOT PATIENT.IN REPEATING HOW TO 1ST APPLY THE PRODUCT. I MAY TRY IT ONE MORE TIME (RELUCTANTLY) WITH THE BOX OF THE PRODUCT I STILL HAVE. I AM ALSO UPSET THAT MEDICARE MAY BE CHARGED FOR OTHERS NOT RECEIVING THE PRODUCT! I HAVE NOT YET NOTIFIED THEM. RESPECTFULLY, BOBBY HINES
Jack
GBWas suppose to get sample trail pack Was suppose to get sample trail pack, but instead they sent a 90 day supply no trail. Billed Medicare over $2000 Then ask did I want to reorder. Never used any of their crap. No wonder insurance is so high, because of these companies working the system
Jerry Steinberg
GBAvoid at all costs! The worst decision I ever made was to order this product. When I saw that it involved clamps, I was turned off immediately, and tried to return the product, which was totally undisturbed, and the company refused to do so. But the worst part of all this for me is the literal torrent of daily phone calls from other supposed Medical equipment suppliers (who were obviously given/sold my contact information for their mailing/calling list right after I ordered this product) and are wanting to charge my Medicare. Foreign accents, fake numbers from boiler room fraudsters, and up to eight calls a day, thereby disturbing my peace of mind and quality of life.
Clarence
GBI have a serious problem and the small bag is insufficient I have a serious problem and the small bag is insufficient to handle the flow. On several occasions recently, while sitting, the bag got too full and released from the pressure before I could get to the bathroom to empty the bag. I suggest there be one or more bag sizes available or one unit designed to be used with an upgraded leg bag.
Luis D. Cintrón
GBVery bad experience Very bad experience. It has not worked for my husband. This concept of a nurse over the phone is not effective. A chaotic experience. That tape does not hold the catheter tight enough and it keeps slipping off. A waste of money and effort into a product that will not work. Their customer service is ok.