Luis D. Cintrón
GBVery bad experience Very bad experience. It has not worked for my husband. This concept of a nurse over the phone is not effective. A chaotic experience. That tape does not hold the catheter tight enough and it keeps slipping off. A waste of money and effort into a product that will not work. Their customer service is ok.
john
GBThe new product is very lacking in… The new product is very lacking in reliability. The new bag has a tendency to seal itself up about a third of the way from the top, leaving the bottom two thirds unusable. The new material sticks to the body where as the previous product did not do that. The adhesive that holds the bag to the penis does not stay in contact with the body. More then 50% of them end up leaking. I wish I could find a replacement for this product, I would do it in a minute.
jamjake
GBPoor performance I have several difficulties with the product. I shower in the evening and attach the Liberty with an extra revolution of 1 1/2" tape. I have a problem with retraction and over half the time the unit comes off during the night,wetting the bed and me, even with the extra Next tape wrap. Only rarely does the unit stay attached for the promised 24 hours. I also regret losing the venting valve at the top, which often allowed me to drain the liquid from the tip of the unit before it would back up. It was easier when the faceplate was attached to the tube in the previous model. Also, the non-stinging BioPlus+ wipe really stings a lot.
Esteban Silvera
GBNo instruction manual enclosed. My order was delivered in a box full of many individual parts in cellophane packaging. There was no instruction manual or any indication of where to begin assembling and installing the Men's Liberty puzzle. we This was very disconcerting and disappointing. I dumped everything back into the large box and stored it in a closet and forgot about the money I threw away by purchasing this product.
SIMON
GBFAKE AIR INLET VALVE Have used this product for many years. Have found ways to make it work well, The new design that came out a while ago is not as good as the original and is cheaper to produce. Because it has a FAKE AIR INLET VALVE urine is always in contact with the skin.I can't overcome this problem. Such a shame a great device has taken a backward step due I think to manufacturing costs