Customer for years I have been working with Smart Practice for several years. I have always felt that the reps I worked with were always super helpful. They have gone above and beyond for our office. Back when they were selling dental supplies I never allowed another company to try and take our business just because of the customer service. Now that they do only the marketing, I work with Susan. She is the best! She is extremely knowledgeable and helpful when designing our products. Gives good advice on what works, finds ways to help us save money, and she is super sweet! I would always recommend Susan at Smart Practice for your marketing needs!!

Smart Practice ships what we need… Smart Practice ships what we need immediately, and has never made a mistake on the order. Our patients love the mini lip balms so much, we can barely keep them in stock. They are asking for the mint flavor (no longer available) and I hope they begin offering that option soon.

Excellent products and service, website ordering difficult Excellent products and services. Have always had problems with ordering via the website, however. Our previous personalization is either not available to load or the editor errors so it can't load. Every time I have to wait at least a couple additional days to contact Smart Practice by phone and get the proofs approved. It would be great if this part of the website would be updated.

Personalized Service! Very pleased with your prices and very pleased with the personalized service I receive each time I call. Our sales rep, Brandon Bomar, is another reason we are so happy with your organization. If we are considering a product, the first call we make is to Brandon. He researches products for us, sets up appointments for reps to come and demonstrate products, and always follows up with us to get our feedback. We consider Brandon an integral part of our practice. We don't know what we would do without him. He certainly gives superior service and is an excellent example of a "valued" employee.

Excellent customer service This company definitely aims to please, and Paul Fratella is truly an amazing rep. He definitely goes above and beyond to satisfy his customers and he truly cares about your practice. I have had many reps in my years of dentistry, and by far Paul has been one of the best I have had and he has exceeded my expectations. I look forward to a long lasting partnership with him and Smart Practice