Highly recommend SmartMD We've had an excellent experience implementing and using the SmartMD VIP solution. The platform was easy to roll-out, is user-friendly, and gives us deep insights about our referrals, pipeline, and supports our intake, admissions, and HIM teams. The SmartMD team is very responsive and provides excellent support in answering questions and implementing changes in a timely fashion. The solution has drastically improved efficiency in workflows for our intake and admissions teams.

EXCELLENT service & follow up! Lorna did an EXCELLENT job of onboarding our agency with SmartMD - from setting up providers and insurance carriers in the system to training staff on data input and billing processes. She was always available by phone or email to answer any questions we had along the way. Reports are always delivered on time each week as per our specifications, and she calls to check in regularly to make sure things are still running smoothly. Our A/R has vastly improved since partnering with SmartMD. Highly recommend both SmartMD and Lorna in particular! A+++ and 5 star service!

Great service overall The good: responsive customer support easy set up pasting directly into EHR good accuracy templates easy to provide and used well by the trascriptionists overall perfect service. Please improve: 1. android app for dictation is sorely needed. it can be as simple as using a 3rd party app that uploads directly to your system -eg use a google drive or something. Can't just say no, we only work with iphone/ipad. 2. the iphone app is a little crowded, but overall usable; would be nice if we had the option to use an app without any features except dictation and upload for those users that did not want anything else.

Excellent service and nice people I am a primary care doctor who also does work comp evaluations, some are quite complex and long. SmartMD has done an excellent job transcribing my reports. Accurate and fast turn around.

Very helpful employees. SmartMD was very helpful and always had a fairly quick response time. Nandip and Kruti was a pleasure to work with and always willing to help out any time I contacted them. All in all, a nice company to work with.