Jim Floyd
GBExcellent experience again and again My experience as a repeat customer of Discount Catheters has been and continues to be an unqualified success. Virtually every aspect of my interactions with the company have been excellent. They come through for me again and again. If you need any of the urinary products that they carry, you cannot do better than order them from Discount Catheters. I do, and will into the future for as long as I need catheters or any of the medical supplies that they offer.
Aloysius Colayco
GBREVIEW OF MARIANA KOWOLL REVIEW OF MARIANA KOWOLL. I am a regular customer of Discount Catheters since 2021. Mariana Kowoll has handled all my orders since October last year and until. Her service is EXCELLENT. Prompt, answers within minutes, handles complicated issues like foreign delivery, payment from foreign banks, shipping to different addresses in US and Philippines. Rating is 12 out of 10!!! ALOYSIUS COLAYCO
Brian Carter
GBFantastic Customer Service...and prices! I was frustrated with a system glitch that was charging me incorrect shipping and emailed customer service about it. Mariana was right on top of it and got back to me immediately. Not only that, but she took care of the problem VERY fast for me and was very friendly and understanding. I really appreciated that! The prices on what I need on a daily basis are fantastic as well! Thanks so much!
Harvey Floyd
GBShipped in Filthy Boxes I purchased two cases of catheters. They were shipped in the original manufacturer's boxes. The boxes were covered in dark warehouse dust and had foot prints on them. Makes me concerned about using the contents (especially since one box had a hole torn in the side).
Pat
GBMariana to the rescue again! This is Mariana's 2nd time helping me sort out a problem with an order. When entering my recent order, I wasn't able to find the packages of multiple quantities that I had ordered in the past. And so I entered everything as individual quantities which resulted in the shipping being charged at a rate that was almost as much as the product total. I reached out to Mariana and she was able to assist me by entering the order at the multi-pack rates. The shipping and tax charges then calculated properly. I'd like to say that Mariana is very helpful. She's always quick to respond and eager to help. She's the image of what customer service is all about!