Mariana Rocks as a CSR!! Mariana made my account set up and my first order a seamless process. When you contact Discount Catheters ask for her by name!! She rocks the CSR experience! Polite, courteous, friendly, and knowledgeable are only a few of her skills.

Fantastic Customer Service...and prices! I was frustrated with a system glitch that was charging me incorrect shipping and emailed customer service about it. Mariana was right on top of it and got back to me immediately. Not only that, but she took care of the problem VERY fast for me and was very friendly and understanding. I really appreciated that! The prices on what I need on a daily basis are fantastic as well! Thanks so much!

Sal Herrera was helpful in explaining… Sal Herrera was helpful in explaining the products I was reviewing on line. Sal's expertise in the items in question was excellent. He was patient with me because I had to ask him twice about one item. Thank you Sal.

Excellent experience again and again My experience as a repeat customer of Discount Catheters has been and continues to be an unqualified success. Virtually every aspect of my interactions with the company have been excellent. They come through for me again and again. If you need any of the urinary products that they carry, you cannot do better than order them from Discount Catheters. I do, and will into the future for as long as I need catheters or any of the medical supplies that they offer.

Best possible advice It is important to understand that those who need long-term indwelling catheters are always looking out for better and more comfortable products. The traditional Foley Catheter has done it's job for years but it is flawed in terms of material and function. Bladder irritation and worse, reaction to the traditional latex construction makes life difficult. Having been recommended by two friends in the US I explored the possibility of obtaining a uniquely clever catheter with a dual-balloon function; the Poeisis Duette. It works, it is perfect, comfortable and easy to manage. However, the star of this is not the catheter, it's actually the advisor who took me through the whole process of purchase, shipment and order fulfillment; Mariana Kowoll. I know nothing about her other than the fact that I'm indebted to her calm assistance and knowledge. Can you imagine being 2500 miles away and trusting a person you don't know to advise you? Mariana helped me professionally and sympathetically. If you are here employee, look after her. Regards Steve