REVIEW OF MARIANA KOWOLL REVIEW OF MARIANA KOWOLL. I am a regular customer of Discount Catheters since 2021. Mariana Kowoll has handled all my orders since October last year and until. Her service is EXCELLENT. Prompt, answers within minutes, handles complicated issues like foreign delivery, payment from foreign banks, shipping to different addresses in US and Philippines. Rating is 12 out of 10!!! ALOYSIUS COLAYCO

Best possible advice It is important to understand that those who need long-term indwelling catheters are always looking out for better and more comfortable products. The traditional Foley Catheter has done it's job for years but it is flawed in terms of material and function. Bladder irritation and worse, reaction to the traditional latex construction makes life difficult. Having been recommended by two friends in the US I explored the possibility of obtaining a uniquely clever catheter with a dual-balloon function; the Poeisis Duette. It works, it is perfect, comfortable and easy to manage. However, the star of this is not the catheter, it's actually the advisor who took me through the whole process of purchase, shipment and order fulfillment; Mariana Kowoll. I know nothing about her other than the fact that I'm indebted to her calm assistance and knowledge. Can you imagine being 2500 miles away and trusting a person you don't know to advise you? Mariana helped me professionally and sympathetically. If you are here employee, look after her. Regards Steve

Mariana to the rescue again! This is Mariana's 2nd time helping me sort out a problem with an order. When entering my recent order, I wasn't able to find the packages of multiple quantities that I had ordered in the past. And so I entered everything as individual quantities which resulted in the shipping being charged at a rate that was almost as much as the product total. I reached out to Mariana and she was able to assist me by entering the order at the multi-pack rates. The shipping and tax charges then calculated properly. I'd like to say that Mariana is very helpful. She's always quick to respond and eager to help. She's the image of what customer service is all about!

Fantastic Customer Service...and prices! I was frustrated with a system glitch that was charging me incorrect shipping and emailed customer service about it. Mariana was right on top of it and got back to me immediately. Not only that, but she took care of the problem VERY fast for me and was very friendly and understanding. I really appreciated that! The prices on what I need on a daily basis are fantastic as well! Thanks so much!

Sal Herrera was helpful in explaining… Sal Herrera was helpful in explaining the products I was reviewing on line. Sal's expertise in the items in question was excellent. He was patient with me because I had to ask him twice about one item. Thank you Sal.