Asked for some help and was promptly… Asked for some help and was promptly provided excellent follow up from Lena. Really all the info needed is on the website! Looking forward to receipt of my new Silvertree Reach soon! Purchased 02-22-2024.

So far I have not had an emergency with… So far I have not had an emergency with my Silvertree, thank God. I took advantage of yearly rate for monitoring. Customer service has been prompt and helpful. Poor battery life, am allergic to the wrist band causing itchy rash. Comfortable to wear tho. Will reconsider at the end of year subscription as I am concerned at the lack of a microphone in wrist unit.

The ordering process was confusing and… The ordering process was confusing and I ended up ordering 2 units when I only need one. It kept repeating request for information which apparently led to having 2 orders submitted.

Not good for someone who is active I have had 6 false alarms all while doing everyday tasks such as brushing teeth, vacuuming, driving. My contact person has issues connecting to the site to cancel the alarms. I usually don’t feel the vibrations so I am not able to cancel it myself. The battery only lasts 3-4 days. It might be good for someone who sits in a chair all day.

Great for my outdoorsy mom My mom is very active - she regularly kayaks and spends time on the water. But, she fell and broke her foot last summer just getting the mail. Her phone was inside and the thought of her crawling back inside still haunts me. She is by no means frail so other options seemed too demeaning for her. Silvertree is way more in line with her lifestyle (and ego!)