Awesome customer service I have used a northern light during the winter season for years. My daughter just moved to CO for her first full time job. Winters can be tough being inside all day. I ordered her a light but unfortunately it arrived damaged. Northern lights sent out a replacement the same day. Now that is awesome service for a tried and truly great product.

BRIGHT light! This light so much brighter than any I have used before, also easier to set up than I expected! Have been sitting in front of it for 30 minutes for the last five days and am already waking up an hour to an hour and a half earlier than normal. Wow.

Return policy I have referred patients to Alaskan Northern Lights for the purchase of light boxes for 40 years as I've trust their product. Today I had the unpleasant experience of finding out that they do not offer prepaid return labels. Given that these lights are not inexpensive, it adds an extra obstacle to getting people to try them. I think for the price of the Box they could at least offer free returns. Not in conducive to people getting care.

Great tech support for an older, out-of-warranty product Beth was very knowledgable about the product, didn't try to sell me a new one, gave helpful tech advice, and explained where I could get replacement parts. I ultimately bought a new LED light box to replace my old NorthStar. My experience restored my faith that at least some companies really stand by their products and make an effort to hire and retain stellar employees.

I decided to cough up the money to buy… I decided to cough up the money to buy one of the best light therapy boxes on the market because the dark and gloomy winter months in ohio consistently cause me severe depression. My psychiatrist typically adjusts my meds but it's not enough. I dread the winter fearing one year it might claim my life. After having a cheap SAD therapy light years ago that did nothing, I figured that if I was willing to spend money on frivolous purchases, I shouldn't complain about spending money to potentially help me not bottom out in the winter. I'm really impressed with the Northstar 10,000. It truly helps and for me, anything that actually helps me survive this time of year is worth gold.